Third Party Reviews Reviews For Sport Clips Haircuts of North Orem

Really nice stylists, a little pricey but the conversation can be worth it

I have a prom coming up so I decided to go to sport clips since they?re the best. Well my stylist messed up so I have lines in my hair and some patches of longer hair. Usually this doesn?t happen though.

My most recent experience with them was extremely frustrating. I checked in online. When you check in like that, they say that your spot in the waitlist is reserved for 30 minutes after a "recommended arrival time." I ended up arriving ~25 min after, so my waitlist spot was still good for ~5 min, which was perfect because I was in a bit of a rush and was at the top of the waitlist. Unfortunately, both stylists were washing customers' hair in the back room, so there was nobody to mark me as "arrived." So I waited in the waiting area for nearly 15 minutes. By the time one of them finally finished and came to help me, my spot in the waitlist had been automatically cancelled. I explained what happened, and they were able to confirm my story, but basically told me that all they could do was put me in at the bottom of the waitlist, which would have meant a 40+ min wait. Since I didn't have time for that, I just left. I realize that part of the blame rests on me for not showing up immediately after I checked in, but if you tell me that my spot is good for 30 min and I'm there within 30 min, then it seems like my spot should still be good. Isn't that the whole point of having a specific time frame in which the spot is reserved? As for past experiences, I've had my hair cut twice here. The first time the stylist did a really great job. The second was probably one of the 3 worst haircuts I've had in recent memory. So it's kind of a gamble, I guess.